Refund policy
Thank you for choosing FUTURST SKIN.
Each order is prepared and fulfilled with care. By completing your purchase, you agree to the terms below.
Final Sale
For hygiene and safety reasons, all sales are final. We do not accept returns.
We do not offer cancellations, refunds, or exchanges once an order has been placed. Please review your order carefully before checkout, including product selection and shipping details.
Product images, colors, labeling, and packaging may vary slightly due to screen settings, manufacturing updates, or batch variations and do not constitute defects.
Delivery
Orders are delivered to the address provided at checkout.
Once tracking confirms delivery to the shipping address provided at checkout, the order will be considered fulfilled. Any concerns regarding theft, loss after delivery, or delivery location should be addressed with the carrier.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
We are unable to reroute or modify orders once placed.
If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we may, at our discretion, reship the order at the customer's expense or issue a refund less original shipping charges and any applicable processing costs.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 3 days of delivery.
Please include your order details and supporting photos so we can review the issue.
If approved, we will offer a replacement or refund where appropriate.
We reserve the right to deny claims, refunds, replacements, or reshipments where fraud, abuse, misuse of this policy, or materially inconsistent claim information is identified.
Support
For any order concerns, please contact us at Contact Link